Skip to content
Our Approach

Our process allows us to understand each client’s needs before recommending a service, project, or ongoing partnership.

The Imago process

The Imago Process

  1. 01

    Inquiry

    The client tells us about their business, challenges, goals, and desired timeline.

  2. 02

    Discovery

    We conduct a brief introductory call to understand the client’s general needs and determine whether the partnership is a good fit.

  3. 03

    Assessment

    When deeper evaluation is required, Imago conducts a paid consultation to assess the client’s brand, marketing, content, or social media presence.

  4. 04

    Recommendation

    We recommend the service, project scope, or ongoing partnership best suited to the client.

  5. 05

    Proposal & Onboarding

    The client receives a proposal outlining deliverables, responsibilities, timeline, investment, revision limits, the approval process, and terms and conditions. Once approved, we complete the contract, payment, onboarding questionnaire, platform access, and collection of brand materials.

    • Deliverables
    • Responsibilities
    • Timeline
    • Investment
    • Revision limits
    • Approval process
    • Terms and conditions
  6. 06

    Strategy & Planning

    Imago develops the strategy, creative direction, production plan, and project schedule.

  7. 07

    Creative Production

    Our team and selected creative specialists produce the required content, designs, campaigns, or materials.

  8. 08

    Review & Approval

    Work is reviewed internally before being sent to the client for feedback and approval.

  9. 09

    Delivery or Publishing

    Approved work is delivered, launched, published, or scheduled.

  10. 10

    Measurement & Growth

    Where applicable, Imago tracks performance, presents insights, and recommends improvements.

Process summary

In four movements

01

Tell us the problem

02

We assess the brand

03

We recommend the services

04

We build the partnership